Client Service Coordinator

$25-30 Per Hour

Schedule: Monday to Friday, 8:00 a.m. – 5:00 p.m.

Location: Tacoma, WA (On-site)

Join us in giving immigrants a voice.  

Together we can transform the lives of as many immigrants we can and the generations that follow. Let’s make that a reality!  

WHO WE ARE

The Quiroga Law Office PLLC was founded in 2009. Our mission is to stand with bravery next to as many immigrants as possible to fight and protect their ability to live, work, and thrive in the United States. We are a law firm for immigrants by immigrants. We represent clients nation-wide and focus in issues around asylum, citizenship, family immigration, nonimmigrant visas, deportation defense, temporary protection status, green cards, waivers and consular processing.

We provide advice and representation not only to individuals, but also to businesses on all family-based visa scenarios, green cards, and various state and federal filings. Basically put – we’re all about immigration.

We are a very collaborative and dynamic culture that is focused on the professional and personal development of our staff. We are at a growth inflection point and we want to get it right when it comes to hiring staff in every role. We pride ourselves on being well run, extremely organized, innovative and a great place to work.

Your New Role

The ideal candidate must be committed to advocating for client’s rights and have a strong desire to help change people’s lives. You will have the following accountabilities:

• Meeting with prospects.
• Presenting the firms services and offerings.
• Articulating the value proposition of the firm.
• Addressing any questions the prospects may have regarding the firm.
• To build rapport with potential clients and demonstrate the firms’ expertise and capabilities.

When you read these job characteristics, we know you’ll be happy because:

• We’ll appreciate your sense of urgency for goal achievement.
• You’ll appreciate doing varied activities and having multiple, simultaneous projects and multi-tasking in a fast-paced environment.
• We’ll appreciate your results focus, idea generation, innovative and creative problem solving.
• You’ll love our rapport and relationship building focus on achieving results.
• We love how you engage commitment from others and your problem-solving orientation.
• We’ll embrace your action-oriented and collaborative decision-making.
• Quick decision making in response to changing conditions.
• Extroverted, confident, enthusiastic, persuasive Influences, stimulates others to action Collaboration focused on results.
• Authoritative leadership based on generalist expertise, knowledge of systems.
• Directive leadership to assure results are achieved.
• Delegation of details as necessary, with follow up on timeliness and quality.
• Accountability for results.

Qualifications

·         Experience in sales is preferred.

·         Excellent communication skills and customer service.

·         Spanish speaker is a must.

·         Understand how to build a relationship with a person.

·         Know how to close by creating urgency and promoting value.

·         High school diploma or equivalent.

We care about skills and experience just as much as behavior, habits, and attitudes . . . you must:

·         Not only “adapt” to change but lead change-drive it and thrive in it.

·         Talk more about the solution than the problem.

·         Equally embrace both aspects of the “work/life balance.”

·         Be a closer.

·         Be a team player.

·         Have a high energy level.

·         Never hesitate to praise when deserved and correct when needed.

·         Have a thick skin and high empathy.

·         Have a sense of humor in equal measure to your sense of compassion.

·         Have keen conflict resolution skills (not conflict avoidance skills).

·         Accessible to team as needed.

This Position will offer:

• $25-30 dollars an hour.
• Health insurance plan upon qualification. 
• Dental and Vision plan upon qualification.
• Opportunity to work with firm leadership that values a positive environment, personal and professional growth, work-life balance, and team culture. 
• As a condition of employment applicants may be required to successfully pass a background check, including education verification, licensure verification and criminal history. 

Here at Quiroga Law Office PLLC we know our people are our most valuable asset, and we are committed to providing a dynamic environment where everyone can be their best.

Case Processing Assistant

• Modality: Remote (Home Office)
• Pay: 1200 USD per month
• Schedule: Monday through Friday, 8 AM – 5 PM Pacific Time

Who We Are

The Quiroga Law Office PLLC was founded in 2009. Our mission is to stand with bravery next to as many immigrants as possible to fight and protect their ability to live, work, and thrive in the United States. We are a law firm for immigrants by immigrants. We represent clients nationwide and focus on asylum, citizenship, family immigration, nonimmigrant visas, deportation defense, TPS, green cards, waivers, and consular processing.

We are a collaborative and dynamic team focused on professional and personal growth. We pride ourselves on being well-run, organized, innovative, and a great place to work.

Responsibilities

• Conduct introductory calls with clients and document information in the internal system.
• Communicate with clients regularly and provide timely updates.
• Review case status consistently and ensure accurate notes in the internal platform.
• Verify and request required case materials from clients or third parties.
• Draft and prepare initial versions of letters, forms, and documents to advance cases.
• Assemble and review case packets for completeness and accuracy before sending them to the Case Coordinator.
• Prepare client briefs and supporting documentation for appointments.
• Update and maintain case records in the internal system with accuracy.
• Translate during client meetings when needed.
• Escalate unresolved issues to the Case Coordinator for guidance.
• Support internal process improvements and team collaboration.

What We Are Looking For (Requirements)

Technical & Core Requirements:

• Bilingual: Fluent in English and Spanish (written and spoken).
• English Proficiency: Advanced level (C1 required).
• Tech Savvy: Proficient in Microsoft Office and digital platforms.
• Detail-Oriented & Reliable: Accuracy in documentation, consistent in following procedures.

Soft Skills & Values:

• Empathy with Clients: Genuine care, understanding, and respect in every interaction.
• Passion for Immigration: Motivated by helping immigrants build their future.
• Team Mentality: Collaborative, supportive, and committed to shared success.
• Customer Service Skills: Clear, timely, and respectful communication with clients.

Computer Requirements

• OS: Windows 11 or higher
• RAM: 16 GB DDR4 or higher
• Processor: Intel i5 (10th gen or newer) Intel i7 (6th gen or newer) or AMD Ryzen 5 or higher

Chief Technology Officer Assistant

Pay: $1,200 USD per month
Schedule: Monday–Friday, 8:00 AM – 5:00 PM Pacific Time

Qualifications

• Bilingual: Fluent in English and Spanish (written and spoken).

• Executive support experience: Proven ability to support C‑level leaders in technology, legal, or corporate environments.

• Tech proficiency: Comfortable with Google Workspace, Microsoft 365, Zoom, Slack, and task management tools like Asana or Trello.

• Communication & organization: Exceptional written and verbal skills, meticulous task tracking, and ability to juggle multiple priorities.

• Independence: Capable of working across time zones and shifting demands without constant oversight.

• Equipment: Windows 11 or higher; 16 GB RAM; Intel i5 10th gen+, Intel i7 6th gen+, or AMD Ryzen 5+.

Role Overview

As the CTO Assistant, you’ll act as a trusted partner to our Chief Technology Officer, managing priorities across multiple projects and organizations. You’ll coordinate communication, organize workflows, and ensure smooth execution in a dynamic, tech‑driven environment.

Responsibilities

• Coordinate schedules: Manage complex calendars, meetings, and travel across several organizations.

• Support projects: Keep tasks, workflows, and deliverables on track to ensure nothing falls through the cracks.

• Draft communications: Write and edit professional emails, memos, and documentation.

• Capture information: Organize notes, reports, and project documentation for easy reference.

• Assist the CTO: Provide confidential support in meetings, projects, and strategic initiatives.

Who We Are

Founded in 2009, Quiroga Law Office PLLC stands bravely alongside immigrants to help them live, work, and thrive in the United States. Our mission-driven team represents clients nationwide in asylum, citizenship, family immigration, nonimmigrant visas, deportation defense, TPS, green cards, waivers, and consular processing. We’re a law firm by immigrants, for immigrants—committed to innovation, collaboration, and professional growth.

Why Join Us?

• Impact: Use your organizational and technical skills to support a team that helps immigrant communities thrive.

• Growth: Work with a collaborative, mission-driven team focused on personal and professional development.

• Flexibility: Enjoy a remote, home‑office role with consistent hours and a supportive culture.

Ready to make a difference?