Case Processing Assistant

Location: Remote (Home Office)
Pay: USD $1,200 per month
Schedule: Full-time, Monday–Friday, 8:00 AM–5:00 PM Pacific Time

Who We Are

The Quiroga Law Office PLLC was founded in 2009. Our mission is to stand with bravery next to as many immigrants as possible to fight and protect their ability to live, work, and thrive in the United States. We are a law firm for immigrants by immigrants. We represent clients nation-wide and focus on issues around asylum, citizenship, family immigration, nonimmigrant visas, deportation defense, temporary protection status, green cards, waivers and consular processing.

We provide advice and representation not only to individuals, but also to businesses on all family-based visa scenarios, green cards, and various state and federal filings. Basically put – we’re all about immigration.

We are a very collaborative and dynamic culture that is focused on the professional and personal development of our staff. We are at a growth inflection point and we want to get it right when it comes to hiring staff in every role. We pride ourselves on being well run, extremely organized, innovative and a great place to work.

About the Role

You will support immigration case preparation by communicating with clients, reviewing information and supporting documentation, drafting case documents, and maintaining accurate and complete case files. You will also monitor case progress, coordinate follow-ups, and help ensure each case is properly prepared for Attorney review and next steps.

Responsibilities

• Conduct introductory client calls and document interactions.
• Review client information, identify inconsistencies, and collect missing documentation.
• Draft letters, forms, declarations, briefs, and other case documents for Attorney review.
• Assemble, review, and maintain complete and accurate case packets.
• Prepare briefs and documentation for interviews and signature appointments.
• Provide regular client updates and respond to inquiries through approved communication channels.
• Maintain accurate case notes, follow-ups, deadlines, and information in our system.
• Coordinate document processing and agency inquiries with internal teams.
• Escalate complex issues, missing records, and unresolved concerns.
• Provide English–Spanish interpretation as needed and follow confidentiality, quality, and firm standards.

Requirements

• A degree or final-semester enrollment in Law, Political Science, International Relations, Government, Business Administration, or another field supported by relevant writing and analytical skills.
• Advanced English proficiency (C1 or higher) in both speaking and writing, with strong grammar and reading comprehension.
• Fluency in Spanish and clear, respectful, professional client communication.
• Ability to draft well-structured documents, compare information across sources, and identify missing or inconsistent details.
• Strong attention to detail, organization, and follow-up skills to manage multiple tasks and meet deadlines.
• Proficiency in Microsoft Office and the ability to learn digital systems, follow procedures, and apply feedback.
• A dedicated home office and availability to work the schedule listed above.

Preferred experience: Bilingual customer service, research, administrative support, or document review. Relevant internships and academic projects are also valued.

Benefits

• Paid training.
• Paid time off and vacation benefits that increase with tenure.
• Paid holidays according to the firm’s calendar, including selected local holidays.
• Recognition programs and opportunities for professional growth within the firm.
• Fully remote work with a consistent weekday schedule and weekends off.

Computer Requirements

• Operating system: Windows 11 or later.
• Memory: At least 16 GB RAM, DDR4 or newer.
• Processor: Intel Core i5 10th generation or newer, Intel Core i7 6th generation or newer, or AMD Ryzen 5 or higher.
• Internet: A stable connection suitable for video calls and daily remote work.

Client Services Clerk

Location: Wenatchee, WA

Work Location: On-site, 212 N Chelan Ave, Wenatchee, WA, 98801

Job Type: Full-time

Pay: $25 per hour

Schedule: Monday through Friday, 8:00 AM to 5:00 PM

Who We Are

The Quiroga Law Office PLLC was founded in 2009. Our mission is to stand with bravery next to as many immigrants as possible to fight and protect their ability to live, work, and thrive in the United States. We are a law firm for immigrants by immigrants. We represent clients nation-wide and focus on issues around asylum, citizenship, family immigration, nonimmigrant visas, deportation defense, temporary protection status, green cards, waivers and consular processing.

We provide advice and representation not only to individuals, but also to businesses on all family-based visa scenarios, green cards, and various state and federal filings. Basically put – we’re all about immigration.

We are a very collaborative and dynamic culture that is focused on the professional and personal development of our staff. We are at a growth inflection point and we want to get it right when it comes to hiring staff in every role. We pride ourselves on being well run, extremely organized, innovative and a great place to work.

About the Role

The Quiroga Law Office PLLC was founded in 2009. Our mission is to stand with bravery next to as many immigrants as possible to fight and protect their ability to live, work, and thrive in the United States. We are a law firm for immigrants by immigrants. We represent clients nation-wide and focus on issues around asylum, citizenship, family immigration, nonimmigrant visas, deportation defense, temporary protection status, green cards, waivers and consular processing.

We provide advice and representation not only to individuals, but also to businesses on all family-based visa scenarios, green cards, and various state and federal filings. Basically put – we’re all about immigration.

We are a very collaborative and dynamic culture that is focused on the professional and personal development of our staff. We are at a growth inflection point and we want to get it right when it comes to hiring staff in every role. We pride ourselves on being well run, extremely organized, innovative and a great place to work.

Responsibilities

• Meet with clients and assist them with their in-office needs.
• Ensure clients’ needs are addressed in a timely manner.
• Receive and handle client document drop-offs.
• Prepare and organize files for client pickup.
• Process cash and card payments accurately.
• Prepare documents using Microsoft Office and Adobe Acrobat.
• Handle sensitive client information with strict confidentiality.
• Work closely with team members to complete tasks accurately and on time.
• Help identify and resolve day-to-day problems.
• Help ensure daily office operations run smoothly.
• Keep the front office clean, organized, and welcoming.
• Monitor and manage office inventory and supplies.
• Contribute to a collaborative and supportive team environment.

Requirements

• Bilingual in Spanish and English.
• Proficiency with Microsoft Office and Adobe Acrobat.
• Strong attention to detail.
• Excellent interpersonal and customer service skills.
• Ability to think independently and develop practical solutions.
• Ability to work effectively in a fast-paced environment.
• Strong teamwork and communication skills.
• Valid driver’s license.Preferred Experience
• At least one year of customer service experience.
• At least one year of experience using Microsoft Office.

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• Continued training and professional development
• Opportunities to grow within the firm

Office Receptionist | Spokane, WA

Pay: $28 per hour, full-time

Schedule: Monday to Friday, 8:00 am to 5:00 pm

Work Location: 505 N. Argonne Rd, Spokane, WA 99212

Who We Are

The Quiroga Law Office PLLC was founded in 2009. Our mission is to stand with bravery next to as many immigrants as possible to fight and protect their ability to live, work, and thrive in the United States. We are a law firm for immigrants by immigrants. We represent clients nation-wide and focus on issues around asylum, citizenship, family immigration, nonimmigrant visas, deportation defense, temporary protection status, green cards, waivers and consular processing.

We provide advice and representation not only to individuals, but also to businesses on all family-based visa scenarios, green cards, and various state and federal filings. Basically put – we’re all about immigration.

We are a very collaborative and dynamic culture that is focused on the professional and personal development of our staff. We are at a growth inflection point and we want to get it right when it comes to hiring staff in every role. We pride ourselves on being well run, extremely organized, innovative and a great place to work.

The Role

As an Office Receptionist, you are the first point of contact for our clients and play a key role in shaping their experience with our firm. This position is ideal for someone who is organized, detail-oriented, and confident communicating with new clients in a fast-paced environment. Your role goes beyond front desk support. You will help guide potential clients, understand their needs, and ensure they are connected with the right team promptly and effectively.

Responsibilities

• Greet clients and visitors, ensuring a warm and professional experience from the moment they arrive

• Manage front desk operations, including answering calls and directing inquiries appropriately

• Handle initial client inquiries and identify their needs to guide them to the appropriate next steps

• Engage with potential clients, understand their situation, and guide them toward the appropriate service within the firm

• Support client intake by capturing accurate information and ensuring timely follow-up

• Schedule appointments and coordinate with internal teams

• Maintain organized records and handle sensitive documentation with confidentiality

• Support administrative tasks such as scanning, filing, and data entry

• Communicate clearly with clients in both English and Spanish

• Collaborate with team members to ensure client needs are met in a timely manner

What We Are Looking For (Requirements)

• High school diploma or GED.
• Bilingual: Fluent in English and Spanish (written and spoken)

• Client Communication Skills: Ability to confidently handle inquiries, guide conversations, and build trust with potential clients

• Customer-Focused Mindset: Comfortable interacting with new clients and understanding their needs

• Tech Savvy: Comfortable using Microsoft Office and digital tools

• Detail-Oriented: Strong organizational skills and accuracy in administrative tasks

• Fast-Paced Environment: Ability to multitask and stay focused under pressure

Soft Skills & Values:

• Empathy with Clients: Genuine care and respect in every interaction

• Professionalism: Calm, clear, and solution-oriented communication

• Team Mentality: Collaborative and supportive approach to work

• Reliability: Consistent performance and accountability

Benefits

• Health, dental, and vision insurance

• 401(k) with company matching

• Paid time off

• Stable full-time schedule

• Ongoing training and professional development

• Opportunity for internal growth within the firm

Why This Role Makes Sense for You

• Stable position in a growing law firm

• Clear path for growth and development

• Strong team culture and support system

• Direct impact on client experience and firm success

Payroll Specialist

Pay: $35.00–$40.00 per hour
Schedule: Monday–Friday, 8:00 AM–5:00 PM
Job Type: Full-time, 40 hours per week
Location: On-site | 505 N Argonne Rd, Suite B-109, Spokane Valley, WA 99212

Who We Are

The Quiroga Law Office PLLC was founded in 2009. Our mission is to stand with bravery next to as many immigrants as possible to fight and protect their ability to live, work, and thrive in the United States. We are a law firm for immigrants by immigrants. We represent clients nation-wide and focus on issues around asylum, citizenship, family immigration, nonimmigrant visas, deportation defense, temporary protection status, green cards, waivers and consular processing.

We provide advice and representation not only to individuals, but also to businesses on all family-based visa scenarios, green cards, and various state and federal filings. Basically put – we’re all about immigration.

We are a very collaborative and dynamic culture that is focused on the professional and personal development of our staff. We are at a growth inflection point and we want to get it right when it comes to hiring staff in every role. We pride ourselves on being well run, extremely organized, innovative and a great place to work.

About the Role

Bring your payroll expertise to a team that helps immigrants build their future. At Quiroga Law Office, PLLC, we help immigrants protect their ability to live, work, and thrive in the United States.

Your primary responsibility will be managing accurate, timely biweekly payroll for a workforce based primarily in Washington State, with employees in other U.S. states. You’ll also coordinate payroll-related benefits and provide onboarding and administrative support.

Responsibilities

• Process biweekly payroll in QuickBooks: Verify hours, earnings, deductions, and adjustments; issue garnishment payments, upload paystubs on submission day, and distribute payroll reports.
• Manage payroll taxes: Prepare and reconcile payments and filings, coordinate with providers as applicable, resolve tax notices, and establish employer tax accounts and employee tax settings in new jurisdictions.
• Maintain payroll accuracy: Update employee records, process changes and separations, investigate discrepancies, and support audits, W-2 preparation, and year-end reconciliation.
• Complete payroll accounting: Record health insurance and reimbursement journal entries, reconcile retirement contributions, and submit biweekly American Funds reports.
• Coordinate benefits: Track health insurance and 401(k) eligibility, support enrollment and changes, and work with the healthcare broker to resolve questions.
• Support onboarding: Coordinate new-hire emails, forms, background checks, onboarding records, and QuickBooks invitations and payroll setup.
• Provide administrative support: Prepare monthly census reports and promptly arrange approved employee flights and hotels.

Requirements

• 3+ years of U.S. payroll experience, including independently managing complete payroll cycles.
• Multistate payroll experience and strong payroll tax knowledge, particularly in Washington State, with the ability to research and apply federal, state, and local requirements nationwide.
• Experience establishing employer payroll tax accounts and setting up employees in new jurisdictions.
• QuickBooks payroll and Microsoft Excel proficiency, including journal entries, reporting, and reconciliations.
• Familiarity with employee benefits and retirement plan reporting.
• Strong attention to detail, confidentiality, clear communication, and deadline management.

Preferred Qualifications

• Experience with American Funds and employee onboarding.
• Fundamental Payroll Certification (FPC) or Certified Payroll Professional (CPP) credential.

Benefits

• Health, dental, and vision insurance.
• 401(k) with employer matching.
• Paid time off.

Client Services Clerk | Spokane, WA

Location: 505 N Argonne Rd Suite B-109, Spokane Valley, WA, 99212
Pay: $25 per hour
Job Type: Full-time
Schedule: Monday through Friday, 8:00 AM–5:00 PM.

Who We Are

The Quiroga Law Office PLLC was founded in 2009. Our mission is to stand with bravery next to as many immigrants as possible to fight and protect their ability to live, work, and thrive in the United States. We are a law firm for immigrants by immigrants. We represent clients nation-wide and focus on issues around asylum, citizenship, family immigration, nonimmigrant visas, deportation defense, temporary protection status, green cards, waivers and consular processing.

We provide advice and representation not only to individuals, but also to businesses on all family-based visa scenarios, green cards, and various state and federal filings. Basically put – we’re all about immigration.

We are a very collaborative and dynamic culture that is focused on the professional and personal development of our staff. We are at a growth inflection point and we want to get it right when it comes to hiring staff in every role. We pride ourselves on being well run, extremely organized, innovative and a great place to work.

About the Role

As a Client Services Clerk, you will welcome clients, handle documents and payments, and support daily office operations. This position requires excellent customer service, attention to detail, and fluency in Spanish and English.

Responsibilities

• Welcome clients, answer routine questions, and coordinate document drop-offs and pickups.
• Collect signatures, review documents for completeness, and maintain accurate, organized records.
• Process cash and card payments, assist with invoicing, and record transactions accurately.
• Assist with fingerprinting, background checks, and related documentation.
• Coordinate translations of court-related documents and follow up on their accuracy and completion.
• Support recruitment coordination, onboarding paperwork, and arrangements for new team members.
• Communicate client needs, follow up on pending items, and handle sensitive information confidentially.

Requirements

• At least 2 years of experience in customer service or a related field.
• Fluency in Spanish and English, both spoken and written.
• Proficiency in Microsoft Office and Adobe Acrobat.
• Strong attention to detail when handling documents, invoices, and payments.
• Strong organizational and time management skills to prioritize tasks and assist multiple clients.
• Effective communication, interpersonal, and problem-solving skills.
• Ability to remain calm and professional under pressure and adapt to changing priorities.
• A collaborative attitude and discretion when handling confidential information.

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• Continued training and professional development
• Opportunities to grow within the firm