Office Receptionist  | Wenatchee, WA

Pay: $25 per hour, full-time

Schedule: Monday to Friday, 8:00 am to 5:00 pm

Work Location: 212 N Chelan Ave, Wenatchee, WA, 98801

Who We Are

Quiroga Law Office PLLC was founded in 2009 with a clear mission: to stand with bravery next to immigrants and protect their ability to live, work, and thrive in the United States. We are a law firm for immigrants by immigrants.

We serve clients nationwide across asylum, citizenship, family immigration, deportation defense, visas, green cards, waivers, and more. Our clients come to us during critical and often stressful moments, so professionalism, empathy, and precision are essential in everything we do. We are a collaborative and fast-growing team that values organization, accountability, and continuous development.

The Role

As an Office Receptionist, you are the first point of contact for our clients and play a key role in shaping their experience with our firm. This position is ideal for someone who is organized, detail-oriented, and confident communicating with new clients in a fast-paced environment. Your role goes beyond front desk support. You will help guide potential clients, understand their needs, and ensure they are connected with the right team promptly and effectively.

Responsibilities

• Greet clients and visitors, ensuring a warm and professional experience from the moment they arrive

• Manage front desk operations, including answering calls and directing inquiries appropriately

• Handle initial client inquiries and identify their needs to guide them to the appropriate next steps

• Engage with potential clients, understand their situation, and guide them toward the appropriate service within the firm

• Support client intake by capturing accurate information and ensuring timely follow-up

• Schedule appointments and coordinate with internal teams

• Maintain organized records and handle sensitive documentation with confidentiality

• Support administrative tasks such as scanning, filing, and data entry

• Communicate clearly with clients in both English and Spanish

• Collaborate with team members to ensure client needs are met in a timely manner

What We Are Looking For (Requirements)

Technical & Core Requirements:

• Bilingual: Fluent in English and Spanish (written and spoken)

• Client Communication Skills: Ability to confidently handle inquiries, guide conversations, and build trust with potential clients

• Customer-Focused Mindset: Comfortable interacting with new clients and understanding their needs

• Tech Savvy: Comfortable using Microsoft Office and digital tools

• Detail-Oriented: Strong organizational skills and accuracy in administrative tasks

• Fast-Paced Environment: Ability to multitask and stay focused under pressure

Soft Skills & Values:

• Empathy with Clients: Genuine care and respect in every interaction

• Professionalism: Calm, clear, and solution-oriented communication

• Team Mentality: Collaborative and supportive approach to work

• Reliability: Consistent performance and accountability

Benefits

• Health, dental, and vision insurance

• 401(k) with company matching

• Paid time off

• Stable full-time schedule

• Ongoing training and professional development

• Opportunity for internal growth within the firm

Why This Role Makes Sense for You

• Stable position in a growing law firm

• Clear path for growth and development

• Strong team culture and support system

• Direct impact on client experience and firm success