Case Support Assistant

• Modality: Remote (Home Office)
• Pay: 1200 USD per month
• Schedule: Monday through Friday, 8 AM – 5 PM Pacific Time

Who We Are

The Quiroga Law Office PLLC was founded in 2009. Our mission is to stand with bravery next to as many immigrants as possible to fight and protect their ability to live, work, and thrive in the United States. We are a law firm for immigrants by immigrants. We represent clients nationwide and focus on asylum, citizenship, family immigration, nonimmigrant visas, deportation defense, TPS, green cards, waivers, and consular processing.

We are a collaborative and dynamic team focused on professional and personal growth. We pride ourselves on being well-run, organized, innovative, and a great place to work.

Responsibilities

• Conduct introductory calls with clients and document information in the internal system.
• Communicate with clients regularly and provide timely updates.
• Review case status consistently and ensure accurate notes in the internal platform.
• Verify and request required case materials from clients or third parties.
• Draft and prepare initial versions of letters, forms, and documents to advance cases.
• Assemble and review case packets for completeness and accuracy before sending them to the Case Coordinator.
• Prepare client briefs and supporting documentation for appointments.
• Update and maintain case records in the internal system with accuracy.
• Translate during client meetings when needed.
• Escalate unresolved issues to the Case Coordinator for guidance.
• Support internal process improvements and team collaboration.

What We Are Looking For (Requirements)

Technical & Core Requirements:

• Bilingual: Fluent in English and Spanish (written and spoken).
• English Proficiency: Advanced level (C1 required).
• Tech Savvy: Proficient in Microsoft Office and digital platforms.
• Detail-Oriented & Reliable: Accuracy in documentation, consistent in following procedures.

Soft Skills & Values:

• Empathy with Clients: Genuine care, understanding, and respect in every interaction.
• Passion for Immigration: Motivated by helping immigrants build their future.
• Team Mentality: Collaborative, supportive, and committed to shared success.
• Customer Service Skills: Clear, timely, and respectful communication with clients.

Computer Requirements

• OS: Windows 11 or higher
• RAM: 16 GB DDR4 or higher
• Processor: Intel i5 (10th gen or newer) Intel i7 (6th gen or newer) or AMD Ryzen 5 or higher

Client Services Clerk

Location: Wenatchee, WA

Work Location: On-site, 212 N Chelan Ave, Wenatchee, WA, 98801

Job Type: Full-time

Pay: $25 per hour

Schedule: Monday through Friday, 8:00 AM to 5:00 PM

About Us

Quiroga Law Office, PLLC was founded in 2009 with a mission to stand bravely beside immigrants and protect their ability to live, work, and thrive in the United States.

We are a law firm for immigrants by immigrants. We represent clients nationwide in matters involving asylum, citizenship, family immigration, non-immigrant visas, deportation defense, Temporary Protected Status, green cards, waivers, consular processing, and federal litigation.

We are collaborative, organized, mission-driven, and growing. Our team values innovation, accountability, professional development, and meaningful advocacy.

About the Role

We are seeking a bilingual Client Services Clerk to join our Wenatchee office. This position plays an important role in supporting clients and ensuring that the office operates smoothly.

The ideal candidate is organized, detail-oriented, comfortable working directly with clients, and able to manage multiple responsibilities in a fast-paced environment.

Responsibilities

• Meet with clients and assist them with their in-office needs.
• Ensure clients’ needs are addressed in a timely manner.
• Receive and handle client document drop-offs.
• Prepare and organize files for client pickup.
• Process cash and card payments accurately.
• Prepare documents using Microsoft Office and Adobe Acrobat.
• Handle sensitive client information with strict confidentiality.
• Work closely with team members to complete tasks accurately and on time.
• Help identify and resolve day-to-day problems.
• Help ensure daily office operations run smoothly.
• Keep the front office clean, organized, and welcoming.
• Monitor and manage office inventory and supplies.
• Contribute to a collaborative and supportive team environment.

Requirements

• Bilingual in Spanish and English.
• Proficiency with Microsoft Office and Adobe Acrobat.
• Strong attention to detail.
• Excellent interpersonal and customer service skills.
• Ability to think independently and develop practical solutions.
• Ability to work effectively in a fast-paced environment.
• Strong teamwork and communication skills.
• Valid driver’s license.Preferred Experience
• At least one year of customer service experience.
• At least one year of experience using Microsoft Office.

Benefits

• 401(k)
• 401(k) matching
• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• Continued training and professional development
• Opportunities to grow within the firm

Media Producer 

Modality: Remote (Home Office)
Payment: $2,000 USD per month
Schedule: Monday to Friday, 8:00 AM to 5:00 PM Pacific Time

Who We Are

Quiroga Law Office, PLLC is an immigration law firm founded in 2009 by immigrants, for immigrants. We help individuals and families navigate the U.S. immigration system, protect their rights, and pursue a better future. Our team values creativity, collaboration, and professional growth.

About the Role

We are looking for a Media Producer who can turn ideas, scripts, and footage into compelling visual stories. With a focus on video editing and motion graphics, you will create content for digital channels, marketing campaigns, and internal communications, taking projects from creative brief to final delivery alongside our team.

Responsibilities

• Edit short and long videos with clear narratives, effective pacing, engaging visuals, and balanced sound.
• Collaborate on creative concepts, storyboards, and production plans.
• Create and adapt motion graphics, animated titles, transitions, and supporting visual assets aligned with our brand.
• Refine audio, color, music, and subtitles to deliver polished, professional content.
• Adapt and repurpose videos for different platforms, audiences, and formats, including vertical social media content.
• Manage project timelines and revisions, communicate progress, and flag potential delays.
• Maintain organized footage, assets, and project files for efficient collaboration and handoffs.
• Review final exports for technical quality, accuracy, brand consistency, and appropriate use of licensed materials.

Requirements

• At least 2 years of professional experience in audiovisual production, video editing, or multimedia content creation.
• Upper-intermediate English (B2 or higher)
• Proficiency in written and spoken English and Spanish to understand briefs, communicate ideas, and discuss feedback.
• A degree or relevant professional background in Audiovisual Communication, Film Production, Digital Arts, Graphic Design, Multimedia Engineering, or a related field.
• Proficiency in Adobe Premiere Pro and After Effects, including practical experience creating and adapting motion graphics.
• Working knowledge of Photoshop and Illustrator for creating and refining visual assets.
• Strong storytelling and post-production skills, including composition, pacing, typography, color correction, and audio editing.
• Experience preparing video exports with appropriate aspect ratios, resolutions, and file formats for digital platforms.
• Ability to manage multiple projects from brief to delivery, prioritize tasks, and incorporate feedback while meeting agreed deadlines.
• Familiarity with AI-assisted multimedia tools for tasks such as transcription, captioning, audio cleanup, or visual ideation, with careful review of their output.

Portfolio required: Include an accessible link to relevant work demonstrating your video editing, motion graphics, and storytelling skills. Briefly identify your contribution to each project.

Computer Requirements

A reliable computer meeting either of the following specifications:

Windows

• Operating system: Windows 11 or newer.
• Memory: At least 16 GB of RAM, DDR4 or newer.
• Processor: Intel Core i5 10th generation or newer, Intel Core i7 6th generation or newer, or AMD Ryzen 5 or higher.

Mac

• Operating system: macOS Tahoe 26 or later, fully updated.
• Processor: Apple M4 chip or newer.
• Memory: At least 16 GB of unified memory.
• Storage: At least 512 GB SSD.
• Architecture: Apple silicon (ARM64).

For either platform, your computer must support the Adobe applications used in the role, including compatible graphics and sufficient available storage for video projects.

Internet: A stable connection capable of supporting video calls and regular transfers of large media files.

Office Receptionist | Spokane, WA

Pay: $28 per hour, full-time

Schedule: Monday to Friday, 8:00 am to 5:00 pm

Work Location: 505 N. Argonne Rd, Spokane, WA 99212

Who We Are

Quiroga Law Office PLLC was founded in 2009 with a clear mission: to stand with bravery next to immigrants and protect their ability to live, work, and thrive in the United States. We are a law firm for immigrants by immigrants.

We serve clients nationwide across asylum, citizenship, family immigration, deportation defense, visas, green cards, waivers, and more. Our clients come to us during critical and often stressful moments, so professionalism, empathy, and precision are essential in everything we do. We are a collaborative and fast-growing team that values organization, accountability, and continuous development.

The Role

As an Office Receptionist, you are the first point of contact for our clients and play a key role in shaping their experience with our firm. This position is ideal for someone who is organized, detail-oriented, and confident communicating with new clients in a fast-paced environment. Your role goes beyond front desk support. You will help guide potential clients, understand their needs, and ensure they are connected with the right team promptly and effectively.

Responsibilities

• Greet clients and visitors, ensuring a warm and professional experience from the moment they arrive

• Manage front desk operations, including answering calls and directing inquiries appropriately

• Handle initial client inquiries and identify their needs to guide them to the appropriate next steps

• Engage with potential clients, understand their situation, and guide them toward the appropriate service within the firm

• Support client intake by capturing accurate information and ensuring timely follow-up

• Schedule appointments and coordinate with internal teams

• Maintain organized records and handle sensitive documentation with confidentiality

• Support administrative tasks such as scanning, filing, and data entry

• Communicate clearly with clients in both English and Spanish

• Collaborate with team members to ensure client needs are met in a timely manner

What We Are Looking For (Requirements)

• High school diploma or GED.
• Bilingual: Fluent in English and Spanish (written and spoken)

• Client Communication Skills: Ability to confidently handle inquiries, guide conversations, and build trust with potential clients

• Customer-Focused Mindset: Comfortable interacting with new clients and understanding their needs

• Tech Savvy: Comfortable using Microsoft Office and digital tools

• Detail-Oriented: Strong organizational skills and accuracy in administrative tasks

• Fast-Paced Environment: Ability to multitask and stay focused under pressure

Soft Skills & Values:

• Empathy with Clients: Genuine care and respect in every interaction

• Professionalism: Calm, clear, and solution-oriented communication

• Team Mentality: Collaborative and supportive approach to work

• Reliability: Consistent performance and accountability

Benefits

• Health, dental, and vision insurance

• 401(k) with company matching

• Paid time off

• Stable full-time schedule

• Ongoing training and professional development

• Opportunity for internal growth within the firm

Why This Role Makes Sense for You

• Stable position in a growing law firm

• Clear path for growth and development

• Strong team culture and support system

• Direct impact on client experience and firm success