Office Receptionist | Spokane, WA

Pay: $28 per hour, full-time

Schedule: Monday to Friday, 8:00 am to 5:00 pm

Work Location: 505 N. Argonne Rd, Spokane, WA 99212

Who We Are

The Quiroga Law Office PLLC was founded in 2009. Our mission is to stand with bravery next to as many immigrants as possible to fight and protect their ability to live, work, and thrive in the United States. We are a law firm for immigrants by immigrants. We represent clients nation-wide and focus on issues around asylum, citizenship, family immigration, nonimmigrant visas, deportation defense, temporary protection status, green cards, waivers and consular processing.

We provide advice and representation not only to individuals, but also to businesses on all family-based visa scenarios, green cards, and various state and federal filings. Basically put – we’re all about immigration.

We are a very collaborative and dynamic culture that is focused on the professional and personal development of our staff. We are at a growth inflection point and we want to get it right when it comes to hiring staff in every role. We pride ourselves on being well run, extremely organized, innovative and a great place to work.

The Role

As an Office Receptionist, you are the first point of contact for our clients and play a key role in shaping their experience with our firm. This position is ideal for someone who is organized, detail-oriented, and confident communicating with new clients in a fast-paced environment. Your role goes beyond front desk support. You will help guide potential clients, understand their needs, and ensure they are connected with the right team promptly and effectively.

Responsibilities

• Greet clients and visitors, ensuring a warm and professional experience from the moment they arrive

• Manage front desk operations, including answering calls and directing inquiries appropriately

• Handle initial client inquiries and identify their needs to guide them to the appropriate next steps

• Engage with potential clients, understand their situation, and guide them toward the appropriate service within the firm

• Support client intake by capturing accurate information and ensuring timely follow-up

• Schedule appointments and coordinate with internal teams

• Maintain organized records and handle sensitive documentation with confidentiality

• Support administrative tasks such as scanning, filing, and data entry

• Communicate clearly with clients in both English and Spanish

• Collaborate with team members to ensure client needs are met in a timely manner

What We Are Looking For (Requirements)

• High school diploma or GED.
• Bilingual: Fluent in English and Spanish (written and spoken)

• Client Communication Skills: Ability to confidently handle inquiries, guide conversations, and build trust with potential clients

• Customer-Focused Mindset: Comfortable interacting with new clients and understanding their needs

• Tech Savvy: Comfortable using Microsoft Office and digital tools

• Detail-Oriented: Strong organizational skills and accuracy in administrative tasks

• Fast-Paced Environment: Ability to multitask and stay focused under pressure

Soft Skills & Values:

• Empathy with Clients: Genuine care and respect in every interaction

• Professionalism: Calm, clear, and solution-oriented communication

• Team Mentality: Collaborative and supportive approach to work

• Reliability: Consistent performance and accountability

Benefits

• Health, dental, and vision insurance

• 401(k) with company matching

• Paid time off

• Stable full-time schedule

• Ongoing training and professional development

• Opportunity for internal growth within the firm

Why This Role Makes Sense for You

• Stable position in a growing law firm

• Clear path for growth and development

• Strong team culture and support system

• Direct impact on client experience and firm success