File Clerk Correspondence 

Modality: Remote (Home Office)
Pay: $1,000 USD per month
Schedule: Monday through Friday, 8:00 AM – 5:00 PM Pacific Time

Who We Are

The Quiroga Law Office PLLC was founded in 2009. Our mission is to stand with bravery next to as many immigrants as possible to fight and protect their ability to live, work, and thrive in the United States. We are a law firm for immigrants by immigrants.

We represent clients nationwide and focus on asylum, citizenship, family immigration, nonimmigrant visas, deportation defense, TPS, green cards, waivers, and consular processing.

We are a structured, process-driven team where accurate handling of correspondence is critical to keeping cases moving forward.

Responsibilities

As a Correspondence File Clerk, you will manage incoming documentation and communication across internal and external channels, ensuring everything is properly classified, prioritized, and uploaded.

• Review internal correspondence queues.
• Process documents received for case workflows, including application materials and supporting documentation
• Handle Drop Off items (scanned documents from offices and signed forms) and ensure proper classification and upload
• Monitor multiple mailboxes and queues to ensure no items are missed or delayed
• Upload, index, and assign documents to the correct case in the internal system
• Flag urgent items for internal follow-up when needed
• Maintain organization and consistency across all correspondence channels

What We Are Looking For (Requirements)

Technical & Core Requirements:

• Experience in document management and process-driven environments (required)
• Bilingual: Fluent in English and Spanish (written and spoken)
• Strong experience with Outlook and email management
• Proficiency in Microsoft Office and digital systems
• Ability to handle high-volume workflows with accuracy

Soft Skills & Values:

• Highly detail-oriented and organized
• Strong prioritization skills
• Reliable and consistent with repetitive processes
• Comfortable working with structured workflows
• Team-oriented and aligned with process-driven environments

Computer Requirements

• OS: Windows 11 or higher
• RAM: 16 GB DDR4 or higher
• Processor: Intel i5 (10th gen or newer), Intel i7 (6th gen or newer), or AMD Ryzen 5 or higher
• Internet: Minimum 50 Mbps upload and download

Client Services Clerk | Spokane, WA

Pay: $25 per hour, full-time

Schedule: Monday to Friday, 8:00 am to 5:00 pm

Work location: 505 N Argonne Rd. Suite B-109, Spokane Valley, WA 99212

Who We Are

The Role

What You Will Do

• Support clients with clear, respectful communication in Spanish and English
• Assist with day-to-day client service tasks and follow-ups
• Maintain accurate records and documentation with strong attention to detail
• Use Microsoft Office and Adobe Acrobat to manage and process documents
• Solve problems proactively and bring solutions when issues come up
• Work closely with the team to keep workflows moving efficiently

What We Are Looking For

Required

• Bilingual in Spanish and English
• Strong interpersonal skills and professionalism with clients
• Detail-oriented and reliable with confidential information
• Comfortable working in a fast-paced environment
• Able to think independently and creatively solve problems
• Proficient in Microsoft Office and Adobe Acrobat

Preferred experience

• Microsoft Office: 1 year
• Customer service: 1 year

Why Join Us

• Established and growing firm with long term stability
• Real opportunity to grow with the company and make an impact
• Ongoing training and development, we invest in our staff
• Team culture that values accountability, collaboration, and excellence