Client Services Clerk

Location: Wenatchee, WA

Work Location: On-site, 212 N Chelan Ave, Wenatchee, WA, 98801

Job Type: Full-time

Pay: $25 per hour

Schedule: Monday through Friday, 8:00 AM to 5:00 PM

About Us

Quiroga Law Office, PLLC was founded in 2009 with a mission to stand bravely beside immigrants and protect their ability to live, work, and thrive in the United States.

We are a law firm for immigrants by immigrants. We represent clients nationwide in matters involving asylum, citizenship, family immigration, non-immigrant visas, deportation defense, Temporary Protected Status, green cards, waivers, consular processing, and federal litigation.

We are collaborative, organized, mission-driven, and growing. Our team values innovation, accountability, professional development, and meaningful advocacy.

About the Role

We are seeking a bilingual Client Services Clerk to join our Wenatchee office. This position plays an important role in supporting clients and ensuring that the office operates smoothly.

The ideal candidate is organized, detail-oriented, comfortable working directly with clients, and able to manage multiple responsibilities in a fast-paced environment.

Responsibilities

• Meet with clients and assist them with their in-office needs.
• Ensure clients’ needs are addressed in a timely manner.
• Receive and handle client document drop-offs.
• Prepare and organize files for client pickup.
• Process cash and card payments accurately.
• Prepare documents using Microsoft Office and Adobe Acrobat.
• Handle sensitive client information with strict confidentiality.
• Work closely with team members to complete tasks accurately and on time.
• Help identify and resolve day-to-day problems.
• Help ensure daily office operations run smoothly.
• Keep the front office clean, organized, and welcoming.
• Monitor and manage office inventory and supplies.
• Contribute to a collaborative and supportive team environment.

Requirements

• Bilingual in Spanish and English.
• Proficiency with Microsoft Office and Adobe Acrobat.
• Strong attention to detail.
• Excellent interpersonal and customer service skills.
• Ability to think independently and develop practical solutions.
• Ability to work effectively in a fast-paced environment.
• Strong teamwork and communication skills.
• Valid driver’s license.Preferred Experience
• At least one year of customer service experience.
• At least one year of experience using Microsoft Office.

Benefits

• 401(k)
• 401(k) matching
• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• Continued training and professional development
• Opportunities to grow within the firm

Office Receptionist | Spokane, WA

Pay: $28 per hour, full-time

Schedule: Monday to Friday, 8:00 am to 5:00 pm

Work Location: 505 N. Argonne Rd, Spokane, WA 99212

Who We Are

Quiroga Law Office PLLC was founded in 2009 with a clear mission: to stand with bravery next to immigrants and protect their ability to live, work, and thrive in the United States. We are a law firm for immigrants by immigrants.

We serve clients nationwide across asylum, citizenship, family immigration, deportation defense, visas, green cards, waivers, and more. Our clients come to us during critical and often stressful moments, so professionalism, empathy, and precision are essential in everything we do. We are a collaborative and fast-growing team that values organization, accountability, and continuous development.

The Role

As an Office Receptionist, you are the first point of contact for our clients and play a key role in shaping their experience with our firm. This position is ideal for someone who is organized, detail-oriented, and confident communicating with new clients in a fast-paced environment. Your role goes beyond front desk support. You will help guide potential clients, understand their needs, and ensure they are connected with the right team promptly and effectively.

Responsibilities

• Greet clients and visitors, ensuring a warm and professional experience from the moment they arrive

• Manage front desk operations, including answering calls and directing inquiries appropriately

• Handle initial client inquiries and identify their needs to guide them to the appropriate next steps

• Engage with potential clients, understand their situation, and guide them toward the appropriate service within the firm

• Support client intake by capturing accurate information and ensuring timely follow-up

• Schedule appointments and coordinate with internal teams

• Maintain organized records and handle sensitive documentation with confidentiality

• Support administrative tasks such as scanning, filing, and data entry

• Communicate clearly with clients in both English and Spanish

• Collaborate with team members to ensure client needs are met in a timely manner

What We Are Looking For (Requirements)

• High school diploma or GED.
• Bilingual: Fluent in English and Spanish (written and spoken)

• Client Communication Skills: Ability to confidently handle inquiries, guide conversations, and build trust with potential clients

• Customer-Focused Mindset: Comfortable interacting with new clients and understanding their needs

• Tech Savvy: Comfortable using Microsoft Office and digital tools

• Detail-Oriented: Strong organizational skills and accuracy in administrative tasks

• Fast-Paced Environment: Ability to multitask and stay focused under pressure

Soft Skills & Values:

• Empathy with Clients: Genuine care and respect in every interaction

• Professionalism: Calm, clear, and solution-oriented communication

• Team Mentality: Collaborative and supportive approach to work

• Reliability: Consistent performance and accountability

Benefits

• Health, dental, and vision insurance

• 401(k) with company matching

• Paid time off

• Stable full-time schedule

• Ongoing training and professional development

• Opportunity for internal growth within the firm

Why This Role Makes Sense for You

• Stable position in a growing law firm

• Clear path for growth and development

• Strong team culture and support system

• Direct impact on client experience and firm success

Payroll Specialist

Pay: $35.00–$40.00 per hour
Schedule: Monday–Friday, 8:00 AM–5:00 PM
Job Type: Full-time, 40 hours per week
Location: On-site | 505 N Argonne Rd, Suite B-109, Spokane Valley, WA 99212

About the Role

Bring your payroll expertise to a team that helps immigrants build their future. At Quiroga Law Office, PLLC, we help immigrants protect their ability to live, work, and thrive in the United States.

Your primary responsibility will be managing accurate, timely biweekly payroll for a workforce based primarily in Washington State, with employees in other U.S. states. You’ll also coordinate payroll-related benefits and provide onboarding and administrative support.

Responsibilities

• Process biweekly payroll in QuickBooks: Verify hours, earnings, deductions, and adjustments; issue garnishment payments, upload paystubs on submission day, and distribute payroll reports.
• Manage payroll taxes: Prepare and reconcile payments and filings, coordinate with providers as applicable, resolve tax notices, and establish employer tax accounts and employee tax settings in new jurisdictions.
• Maintain payroll accuracy: Update employee records, process changes and separations, investigate discrepancies, and support audits, W-2 preparation, and year-end reconciliation.
• Complete payroll accounting: Record health insurance and reimbursement journal entries, reconcile retirement contributions, and submit biweekly American Funds reports.
• Coordinate benefits: Track health insurance and 401(k) eligibility, support enrollment and changes, and work with the healthcare broker to resolve questions.
• Support onboarding: Coordinate new-hire emails, forms, background checks, onboarding records, and QuickBooks invitations and payroll setup.
• Provide administrative support: Prepare monthly census reports and promptly arrange approved employee flights and hotels.

Requirements

• 3+ years of U.S. payroll experience, including independently managing complete payroll cycles.
• Multistate payroll experience and strong payroll tax knowledge, particularly in Washington State, with the ability to research and apply federal, state, and local requirements nationwide.
• Experience establishing employer payroll tax accounts and setting up employees in new jurisdictions.
• QuickBooks payroll and Microsoft Excel proficiency, including journal entries, reporting, and reconciliations.
• Familiarity with employee benefits and retirement plan reporting.
• Strong attention to detail, confidentiality, clear communication, and deadline management.

Preferred Qualifications

• Experience with American Funds and employee onboarding.
• Fundamental Payroll Certification (FPC) or Certified Payroll Professional (CPP) credential.

Benefits

• Health, dental, and vision insurance.
• 401(k) with employer matching.
• Paid time off.