Case Processing Assistant

Location: Remote (Home Office)
Pay: USD $1,200 per month
Schedule: Full-time, Monday–Friday, 8:00 AM–5:00 PM Pacific Time

Who We Are

The Quiroga Law Office PLLC was founded in 2009. Our mission is to stand with bravery next to as many immigrants as possible to fight and protect their ability to live, work, and thrive in the United States. We are a law firm for immigrants by immigrants. We represent clients nation-wide and focus on issues around asylum, citizenship, family immigration, nonimmigrant visas, deportation defense, temporary protection status, green cards, waivers and consular processing.

We provide advice and representation not only to individuals, but also to businesses on all family-based visa scenarios, green cards, and various state and federal filings. Basically put – we’re all about immigration.

We are a very collaborative and dynamic culture that is focused on the professional and personal development of our staff. We are at a growth inflection point and we want to get it right when it comes to hiring staff in every role. We pride ourselves on being well run, extremely organized, innovative and a great place to work.

About the Role

You will support immigration case preparation by communicating with clients, reviewing information and supporting documentation, drafting case documents, and maintaining accurate and complete case files. You will also monitor case progress, coordinate follow-ups, and help ensure each case is properly prepared for Attorney review and next steps.

Responsibilities

• Conduct introductory client calls and document interactions.
• Review client information, identify inconsistencies, and collect missing documentation.
• Draft letters, forms, declarations, briefs, and other case documents for Attorney review.
• Assemble, review, and maintain complete and accurate case packets.
• Prepare briefs and documentation for interviews and signature appointments.
• Provide regular client updates and respond to inquiries through approved communication channels.
• Maintain accurate case notes, follow-ups, deadlines, and information in our system.
• Coordinate document processing and agency inquiries with internal teams.
• Escalate complex issues, missing records, and unresolved concerns.
• Provide English–Spanish interpretation as needed and follow confidentiality, quality, and firm standards.

Requirements

• A degree or final-semester enrollment in Law, Political Science, International Relations, Government, Business Administration, or another field supported by relevant writing and analytical skills.
• Advanced English proficiency (C1 or higher) in both speaking and writing, with strong grammar and reading comprehension.
• Fluency in Spanish and clear, respectful, professional client communication.
• Ability to draft well-structured documents, compare information across sources, and identify missing or inconsistent details.
• Strong attention to detail, organization, and follow-up skills to manage multiple tasks and meet deadlines.
• Proficiency in Microsoft Office and the ability to learn digital systems, follow procedures, and apply feedback.
• A dedicated home office and availability to work the schedule listed above.

Preferred experience: Bilingual customer service, research, administrative support, or document review. Relevant internships and academic projects are also valued.

Benefits

• Paid training.
• Paid time off and vacation benefits that increase with tenure.
• Paid holidays according to the firm’s calendar, including selected local holidays.
• Recognition programs and opportunities for professional growth within the firm.
• Fully remote work with a consistent weekday schedule and weekends off.

Computer Requirements

• Operating system: Windows 11 or later.
• Memory: At least 16 GB RAM, DDR4 or newer.
• Processor: Intel Core i5 10th generation or newer, Intel Core i7 6th generation or newer, or AMD Ryzen 5 or higher.
• Internet: A stable connection suitable for video calls and daily remote work.

Case Litigation Support Assistant

• Modality: Remote (Home Office)
• Pay: 1200 USD per month
• Schedule: Monday through Friday, 8 AM – 5 PM Pacific Time

Who We Are

The Quiroga Law Office PLLC was founded in 2009. Our mission is to stand with bravery next to as many immigrants as possible to fight and protect their ability to live, work, and thrive in the United States. We are a law firm for immigrants by immigrants. We represent clients nation-wide and focus on issues around asylum, citizenship, family immigration, nonimmigrant visas, deportation defense, temporary protection status, green cards, waivers and consular processing.

We provide advice and representation not only to individuals, but also to businesses on all family-based visa scenarios, green cards, and various state and federal filings. Basically put – we’re all about immigration.

We are a very collaborative and dynamic culture that is focused on the professional and personal development of our staff. We are at a growth inflection point and we want to get it right when it comes to hiring staff in every role. We pride ourselves on being well run, extremely organized, innovative and a great place to work.

Responsibilities

• Conduct introductory calls with clients and document information in the internal system.
• Communicate with clients regularly and provide timely updates.
• Review case status consistently and ensure accurate notes in the internal platform.
• Verify and request required case materials from clients or third parties.
• Draft and prepare initial versions of letters, forms, and documents to advance cases.
• Assemble and review case packets for completeness and accuracy before sending them to the Case Coordinator.
• Prepare client briefs and supporting documentation for appointments.
• Update and maintain case records in the internal system with accuracy.
• Translate during client meetings when needed.
• Escalate unresolved issues to the Case Coordinator for guidance.
• Support internal process improvements and team collaboration.

What We Are Looking For (Requirements)

Technical & Core Requirements:

• Bilingual: Fluent in English and Spanish (written and spoken).
• English Proficiency: Advanced level (C1 required).
• Tech Savvy: Proficient in Microsoft Office and digital platforms.
• Detail-Oriented & Reliable: Accuracy in documentation, consistent in following procedures.

Soft Skills & Values:

• Empathy with Clients: Genuine care, understanding, and respect in every interaction.
• Passion for Immigration: Motivated by helping immigrants build their future.
• Team Mentality: Collaborative, supportive, and committed to shared success.
• Customer Service Skills: Clear, timely, and respectful communication with clients.

Computer Requirements

• OS: Windows 11 or higher
• RAM: 16 GB DDR4 or higher
• Processor: Intel i5 (10th gen or newer) Intel i7 (6th gen or newer) or AMD Ryzen 5 or higher

File Clerk Correspondence

Modality: Remote (Home Office)
Pay: $1,000 USD per month
Schedule: Monday through Friday, 8:00 AM–5:00 PM Pacific Time

Who We Are

The Quiroga Law Office PLLC was founded in 2009. Our mission is to stand with bravery next to as many immigrants as possible to fight and protect their ability to live, work, and thrive in the United States. We are a law firm for immigrants by immigrants. We represent clients nationwide and focus on asylum, citizenship, family immigration, nonimmigrant visas, deportation defense, TPS, green cards, waivers, and consular processing.

We are a collaborative and dynamic team focused on professional and personal growth. We pride ourselves on being well-run, organized, innovative, and a great place to work.

About the Role

You will manage incoming correspondence and digital documents across shared inboxes and internal queues, ensuring each item is properly classified, prioritized, and uploaded to the correct case.

This role requires experience in document management and the ability to maintain accuracy in a high-volume, process-driven environment. Your work will help keep case records organized, prevent processing delays, and ensure time-sensitive correspondence reaches the appropriate team promptly.

Responsibilities

• Monitor multiple shared inboxes and internal correspondence queues to ensure incoming items are processed within established timelines.
• Review and classify application materials, supporting documentation, signed forms, and other incoming correspondence.
• Process scanned documents received from offices, including client drop-offs, following established procedures.
• Match documents to the correct case using identifying information, and upload and index files according to internal filing standards.
• Flag urgent or time-sensitive correspondence for prompt internal follow-up.
• Report unclear classifications or case assignments to the appropriate team for clarification.
• Maintain consistent organization across correspondence channels and protect confidential client information.

Requirements

• Bachelor’s degree in Business Administration, International Relations, Law, Political Science, or a related field.
• Fluency in English and Spanish, both written and spoken, with strong reading comprehension and the ability to follow written instructions accurately.
• Experience managing digital documents in a structured administrative environment, including reviewing, classifying, and assigning files to the appropriate records.
• Proficiency in Microsoft Outlook, including managing multiple inboxes, organizing correspondence, and locating messages and attachments.
• Proficiency in Microsoft Office and the ability to learn and navigate internal document management systems.
• Strong attention to detail when reviewing identifying information, entering data, and filing documents.
• Ability to prioritize a high volume of incoming work and maintain accuracy and consistency during repetitive tasks.
• Clear communication skills to report issues, request clarification, and coordinate with internal teams.
• Availability to work Monday through Friday, 8:00 AM–5:00 PM Pacific Time.

Computer Requirements

• Operating system: Windows 11 or later.
• RAM: At least 16 GB, DDR4 or newer.
• Processor: Intel Core i5 (10th generation or newer), Intel Core i7 (6th generation or newer) AMD Ryzen 5 or higher
• Internet: Stable connection with a minimum of 50 Mbps upload and 50 Mbps download.

Payroll Specialist

Pay: $35.00–$40.00 per hour
Schedule: Monday–Friday, 8:00 AM–5:00 PM
Job Type: Full-time, 40 hours per week
Location: On-site | 505 N Argonne Rd, Suite B-109, Spokane Valley, WA 99212

Who We Are

The Quiroga Law Office PLLC was founded in 2009. Our mission is to stand with bravery next to as many immigrants as possible to fight and protect their ability to live, work, and thrive in the United States. We are a law firm for immigrants by immigrants. We represent clients nation-wide and focus on issues around asylum, citizenship, family immigration, nonimmigrant visas, deportation defense, temporary protection status, green cards, waivers and consular processing.

We provide advice and representation not only to individuals, but also to businesses on all family-based visa scenarios, green cards, and various state and federal filings. Basically put – we’re all about immigration.

We are a very collaborative and dynamic culture that is focused on the professional and personal development of our staff. We are at a growth inflection point and we want to get it right when it comes to hiring staff in every role. We pride ourselves on being well run, extremely organized, innovative and a great place to work.

About the Role

Bring your payroll expertise to a team that helps immigrants build their future. At Quiroga Law Office, PLLC, we help immigrants protect their ability to live, work, and thrive in the United States.

Your primary responsibility will be managing accurate, timely biweekly payroll for a workforce based primarily in Washington State, with employees in other U.S. states. You’ll also coordinate payroll-related benefits and provide onboarding and administrative support.

Responsibilities

• Process semi-monthly payroll in QuickBooks: Verify hours, earnings, deductions, and adjustments; issue garnishment payments, upload paystubs on submission day, and distribute payroll reports.
• Manage payroll taxes: Prepare and reconcile payments and filings, coordinate with providers as applicable, resolve tax notices, and establish employer tax accounts and employee tax settings in new jurisdictions.
• Maintain payroll accuracy: Update employee records, process changes and separations, investigate discrepancies, and support audits, W-2 preparation, and year-end reconciliation.
• Complete payroll accounting: Record health insurance and reimbursement journal entries, reconcile retirement contributions, and submit semi-monthly American Funds reports.
• Coordinate benefits: Track health insurance and 401(k) eligibility, support enrollment and changes, and work with the healthcare broker to resolve questions.
• Support onboarding: Coordinate new-hire emails, forms, background checks, onboarding records, QuickBooks invitations, and payroll setup.
• Provide administrative support: Prepare monthly census reports, promptly arrange approved employee flights and hotels, and assist the team as needed.

Requirements

• 3+ years of U.S. payroll experience, including independently managing complete payroll cycles. Washington State payroll experience preferred.
• Multistate payroll experience and strong payroll tax knowledge, particularly in Washington State, with the ability to research and apply federal, state, and local requirements nationwide.
• Experience establishing employer payroll tax accounts and setting up employees in new jurisdictions.
• QuickBooks payroll and Microsoft Excel proficiency, including journal entries, reporting, and reconciliations.
• Familiarity with employee benefits and retirement plan reporting.
• Strong attention to detail, confidentiality, clear communication, and deadline management.

Preferred Qualifications

• Experience with American Funds and employee onboarding.
• Fundamental Payroll Certification (FPC) or Certified Payroll Professional (CPP) credential.

Benefits

• Health, dental, and vision insurance.
• 401(k) with employer matching.
• Paid time off.

Client Services Clerk | Spokane, WA

Location: 505 N Argonne Rd Suite B-109, Spokane Valley, WA, 99212
Pay: $25 per hour
Job Type: Full-time
Schedule: Monday through Friday, 8:00 AM–5:00 PM.

Who We Are

The Quiroga Law Office PLLC was founded in 2009. Our mission is to stand with bravery next to as many immigrants as possible to fight and protect their ability to live, work, and thrive in the United States. We are a law firm for immigrants by immigrants. We represent clients nation-wide and focus on issues around asylum, citizenship, family immigration, nonimmigrant visas, deportation defense, temporary protection status, green cards, waivers and consular processing.

We provide advice and representation not only to individuals, but also to businesses on all family-based visa scenarios, green cards, and various state and federal filings. Basically put – we’re all about immigration.

We are a very collaborative and dynamic culture that is focused on the professional and personal development of our staff. We are at a growth inflection point and we want to get it right when it comes to hiring staff in every role. We pride ourselves on being well run, extremely organized, innovative and a great place to work.

About the Role

As a Client Services Clerk, you will welcome clients, handle documents and payments, and support daily office operations. This position requires excellent customer service, attention to detail, and fluency in Spanish and English.

Responsibilities

• Welcome clients, answer routine questions, and coordinate document drop-offs and pickups.
• Collect signatures, review documents for completeness, and maintain accurate, organized records.
• Process cash and card payments, assist with invoicing, and record transactions accurately.
• Assist with fingerprinting, background checks, and related documentation.
• Coordinate translations of court-related documents and follow up on their accuracy and completion.
• Support recruitment coordination, onboarding paperwork, and arrangements for new team members.
• Communicate client needs, follow up on pending items, and handle sensitive information confidentially.

Requirements

• At least 2 years of experience in customer service or a related field.
• Fluency in Spanish and English, both spoken and written.
• Proficiency in Microsoft Office and Adobe Acrobat.
• Strong attention to detail when handling documents, invoices, and payments.
• Strong organizational and time management skills to prioritize tasks and assist multiple clients.
• Effective communication, interpersonal, and problem-solving skills.
• Ability to remain calm and professional under pressure and adapt to changing priorities.
• A collaborative attitude and discretion when handling confidential information.

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• Continued training and professional development
• Opportunities to grow within the firm